Help Center
Distribution & Fieldwork
Share surveys and manage data collection.
Scheduling an Email Campaign for a Future Date and Time
Set a campaign to send at a specific future date and time instead of firing immediately.
Using Merge Variables to Personalize Campaign Emails
Personalize campaign subject lines and bodies with merge variables like the recipient's first name and their unique survey link.
Setting Up Automated Follow-Up Reminder Emails for Non-Respondents
Automatically remind contacts who haven't responded yet, without re-emailing people who already completed the survey.
Sending a Test Email to Preview Your Campaign Before Launch
Send yourself a test of your campaign to check the subject, merge variables, and survey link before it goes to your whole list.
Importing Contacts from a CSV File into a Contact List
Bulk-import contacts from a CSV into an Audience list so you can invite them to surveys by email.
Understanding Which Contacts Are Suppressed and Why
Suppressed contacts are automatically excluded from campaign sends — learn the four reasons and why suppression protects your deliverability.
Creating a Memorable Vanity Slug for Your Survey URL
Replace the long ID in your survey URL with a short, readable custom slug that's easy to say and type.
Embedding Your Survey in a Web Page with an iFrame Snippet
Embed your survey directly inside a web page with a copy-paste iframe snippet, so respondents answer without leaving your site.
Preventing Duplicate Responses by Enabling Re-Entry Lock
Stop the same person from submitting twice by locking re-entry after they finish the survey.
Sharing Your Survey with a Direct UUID-Based Link
Copy your survey's default direct link and share it anywhere — the simplest way to start collecting responses.
Adding a Pop-Up Modal Survey Overlay to Your Website
Show your survey as a pop-up modal or slide-in widget on your website, triggered by time, scroll, or exit intent.
Generating and Downloading a QR Code for Your Survey Link
Download a QR code for your survey so respondents can scan straight to it from print, posters, packaging, or slides.
Generating Personal Trackable Links in Bulk for Individual Contacts
Generate a unique link per contact so you know exactly who responded — without sending through Surveti's email campaigns.
Password-Protecting Your Survey to Control Who Can Respond
Require a password before anyone can enter your survey, so only people you've given the password can respond.
How Respondents Resume an Incomplete Survey Using Their Resume Token
Respondents who leave partway through can return and pick up where they left off using a save-and-continue link.
Sharing a Read-Only Preview Link with Stakeholders Before Launch
Send colleagues a client preview link to review the survey without collecting real data or affecting results.
Setting Up a Simple Response Quota to Cap Total Completions
Cap how many completes a survey (or a segment) collects with a response quota that closes automatically when full.
How Preview Mode Works Without Recording Real Respondent Data
Understand what preview mode does — full survey experience, logic and all, with nothing written to your results.
Using the Quota Fill Rate Dashboard to Monitor Field Progress
Watch each quota fill in real time to see how fieldwork is progressing and spot cells that lag behind.
Scheduling Your Survey to Open and Close at Specific Dates and Times
Set a field window so your survey opens and closes automatically at the dates and times you choose.
Manually Launching a Survey from Draft to Live Status
Take a survey Live by hand from the survey list when you're ready to start collecting responses.
Understanding the Survey Status Machine and Valid State Transitions
Learn the four survey statuses and which transitions between them are allowed, so you can manage fieldwork confidently.
Enabling CAPTCHA to Block Automated Bot Submissions at Survey Entry
Require a CAPTCHA challenge before respondents can enter, turning away bots on open links exposed to the public.
Using AI Auto-Translate to Generate Translations for All Question Text
Add a language and let AI auto-translate your whole survey, then review the results before fielding multilingually.
Understanding the Fraud Signals That Cause a Respondent to Be Flagged
Learn how Surveti detects low-quality and fraudulent responses, and how to review flagged respondents in the fraud dashboard.
How to Create and Send Your First Email Campaign
Invite a contact list to your survey by email, with a personalized invitation and per-recipient tracking.