Help Center
Getting Started
Create your account, build your first survey, and understand plans and limits.
Choosing the Right Question Types for Your Goals
Match each research goal to the Surveti question type that measures it best, from simple choice questions to advanced trade-off methods.
Understanding the Surveti Dashboard Layout
Learn what each area of the Surveti dashboard does — the top navigation, project cards, and plan usage — so you can find your way around quickly.
Setting Up Your Workspace Name and Profile
Set your organization name, keep your personal profile up to date, and secure your account with a password change or two-factor authentication.
How to Upgrade Your Plan
Upgrade your Surveti plan from the Billing & plan page whenever you need more responses, seats, projects, or features.
Resetting Your Password
Reset a forgotten Surveti password from the login page, or change your current password from your profile settings.
Inviting Team Members to Your Workspace
Invite colleagues to your Surveti workspace by email and choose the role that controls what they can see and do.
How to Create a New Project
Create a project to group related surveys, people, and results in one place.
How to Name and Save Your Survey
Name your survey when you create it, and let the builder's autosave keep every change — there is no Save button to remember.
Creating Your First Survey from Scratch
Build your first survey in the Surveti builder — create it, add questions, and watch the live preview update as you work.
How to Collect Your First Responses
Choose the right distribution channel for your first survey — direct link, QR code, email campaign, or embed — and start collecting responses.
Understanding Survey Status: Draft, Live, Paused, and Closed
Every Surveti survey is in one of four statuses that control whether it accepts responses — learn what each one means and how to change it.
How to Create a Surveti Account
Create a free Surveti account in under a minute and get a workspace ready for your first survey.
Understanding Monthly Response Limits by Plan
Each Surveti plan includes a monthly quota of completed responses — learn what counts as a complete, when the counter resets, and what happens over the limit.
Publishing Your First Survey and Sharing the Link
Take your survey live and share its link so respondents can start answering.
What Is Included in Each Billing Tier
Compare Surveti's six plans — Free, Solo, Professional, Team, Research Team, and Enterprise — across responses, seats, projects, storage, and features.
How Question Type Availability Differs by Plan
Every plan includes the core question types; Professional unlocks rich media and advanced grids, and Research Team unlocks trade-off methods like MaxDiff and Conjoint.
What Happens When You Hit Your Free Plan Response Cap
When a Free workspace reaches 100 completes in a month, new respondents are paused — your data is safe, and collection resumes next month or the moment you upgrade.
Viewing Survey Results After Responses Come In
Watch live response summaries for every question, drill into individual responses, and export your data.