Resetting Your Password

Overview

Reset a forgotten Surveti password from the login page, or change your current password from your profile settings.

Step-by-step

If you're locked out

1. Open the reset page — on the login page, click Forgot password? (or go to app.surveti.com/forgot-password).

2. Enter your account email — submit the email address you registered with. Surveti sends a password-reset link to that address.

3. Follow the link and set a new password — the link opens a reset form. Choose a new password of at least 8 characters, confirm it, and sign in.

If you're signed in and just want to change it

1. Open your profile — click your avatar in the top-right corner, choose Settings, then Profile.

2. Use Change your password — enter your current password, the new password, and the confirmation, then save.

Tips

Tip: If the reset email doesn't arrive within a few minutes, check your spam folder and confirm you entered the address you signed up with — reset links are only sent to registered addresses.

Note: If your account has two-factor authentication enabled, you'll still need your authenticator code (or a backup code) after resetting the password.

Related articles

• Setting Up Your Workspace Name and Profile — where password and 2FA settings live
• How to Create a Surveti Account — if you're not sure an account exists for your email